I volunteered as a remote instructor to teach an introductory course about Python (Programming Language). The program consisted of 10 weeks including 8 lessons, a final project, and a presentation. My students were women from areas affected by conflicts like Syria, Iraq, and Lebanon. The program aimed to equip conflict-affected women with digital skills for better career prospects.

I managed the IT infrastructure, including servers, hardware, and software, ensuring proper functionality.

I led technicians in building network infrastructure, installed network devices, administered Windows Server 2008, and trained staff on DBMS and ERP systems.

I provided technical support to customers, explained technical aspects of products, and prepared quotations.

I provided technical support to customers, resolved issues, and guided the technical team.